Privacy Policy
Last updated: June 2026
BurqAI (“we”, “us”, “the app”) respects your privacy. This policy describes what we collect, why we collect it, and how you can control it.
What we collect
- Account: email, full name, nationality (optional), preferred language, profile photo.
- Trip data: destinations you save, itineraries you create, places you star.
- AI usage: the messages, images, and audio you send to BurqAI's AI features to generate answers.
- Device data: platform (iOS/Android/web), app version, anonymized crash logs, notification tokens.
- Analytics: anonymous product analytics (screens visited, taps, feature usage) via Firebase Analytics.
What we do NOT collect
- We do not collect your precise GPS location without explicit consent per session.
- We do not collect contacts, photos, or files outside of what you actively upload.
- We do not sell your data. Ever.
Third-party processors
We use a small set of trusted providers under Data Processing Agreements:
- Google Firebase — authentication, analytics, notifications, crash reporting.
- MongoDB Atlas — primary data storage.
- OpenAI (via Emergent) — AI assistant responses.
- Apple / Google — App Store / Play billing when you subscribe.
Retention
Trip data and account data are kept while your account is active. Delete your account any time from Profile → Settings; we purge your data within 30 days.
Your rights (GDPR / CCPA)
You can request a copy of your data or its deletion by writing to privacy@burqai.com. We respond within 30 days.
Contact
Questions? hello@burqai.com